Terms and Condition of Sale 2025

For any acquisition or purchase by the client, a “Purchase Order” (PO) will be required, addressed to the factory and/or Grupo Arigmed S. de R.L. de C.V., include the estimate, quotation or budget of the equipment, materials and goods with the customer´s authorization signatuire or stamp.

By accept the estimate, quotation or budget issued by Grupo Arigmed S. de R.L. de C.V., the buyer fully and unconditionally accepts the following conditions of sale:

1. Prices.
These are the costs specified in the budget issued by the factory, and these prices are subject to the clauses of the same document (estimate, quotation or budget), expressed in:
1. unit
2. quantity
3. unit price
4. subtotals
5. total amount

In the final operations of the budget, any type of additional cost for the packaging of materials, goods, equipment may or may not be included. Prices may be subject to change without notice and may be expressed in Mexican pesos (MXN) or US dollars (USD).

2. Taxes.
For customers within the Mexican Republic, 16% value-added tax (VAT) will be included, any other type of tax will not be included.

3. Shipping.
Please refer to the current shipping policies.

4. Payments.
All payments must be made in favor and the name of Grupo Arigmed S. de R.L. de C.V., by the total amounts shown in the budgets. In the event of non-payment, factory reserves the right to retain or not delivery the customer´s equipment, materials or goods.

• Tax invoices are subject to the provisions of the respective Mexican authorities regarding tax matters for their issuance and forms of delivery to the client (electronic invoice system), likewise any tax mechanism for the verification of taxes and amounts will be subject to the provisions of the Mexican tax regulations (invoicing, debit notes, remittances, freight bills, incoterms, use of CFDI, etc.).
• The issuance of the tax invoice will be issued exclusively in the name of the buyer who has carried out the wire transfer bank operations, so a tax invoice cannot be issued in the name of a different third party.
• The issuance of the tax invoice will be issued exclusively for the amounts deposited, therefore, an invoice issued for a partial payment of a sale will be stipulated with the concept of “partial payment” or “advance” and an invoice that has been covered for the entire sale will be specified as “total payment”, for the specification of the invoice concepts you must contact our accounting department in advance.
• The definition of the use of CFDI in billing will be the exclusive responsibility of the buyer.
• For customers who have paid or deposited by bank check, unless the payment is successful, they must wait 24 hours after the deposit or until our bank notifies us that the equipment, materials or goods have been credited to the account for delivery.

• For invoices that must be issued within the last day of the fiscal month, the buyer has until 2:00 p.m. for their deposit to be displayed in our account; otherwise, the invoice will be issued with the date of the following month.
• The exchange rate from Mexican pesos to US dollars will be the one stipulated by Banamex bank exchange rate for sale.
• For payment with VISA, MasterCard and American Express credit or debit cards, notification of the departure of the goods will be made once the payment has been released by the electronic terminal.
• An additional charge of 3% of the total amount of the sale may be made in the case of payment with VISA, MasterCard and American Express credit or debit cards.

• An additional charge of $900.00mxn or its equivalent in US dollars will be made for any bank document rejected due to insufficient funds or lack of recognition of signatures.
• For credit  letters, it is up to the factory to accept the conditions of the operation, as long as it can be settled and made effective against notice of departure of the goods from the port of origin or against the factory sending the B/L (BILL LANDING) at the port of destination.
• No credits of any kind are granted.

5. Cancellations and Returns.
• The order cannot be cancelled without the prior written consent of the factory and a 20% of the total cancelled sale will be applied as a penalty in favor of the factory.
• Products cannot be returned without the prior written consent of the factory.
• Products, equipment, materials and goods that present “mistreatment, damage, modifications, adaptations” will not be accepted for return.
• Return of architectural equipment or custom made will not be accepted.

6. Storage.
Equipment or materials with more than 30 calendar days of storage in our facilities, without payment or settlement, can be reused by the factory and a new delivery and manufacturing date reassigned for the REPLACEMENT of the equipment or materials provided.

Equipment or materials with more than 30 calendar days of storage in our facilities that have the payment or settlement will generate a monthly fee of $820.00mxn or its equivalent in US dollars for storage.

7. Patent or Registered Trademark.
All equipment bearing the ARIGMED brand and manufactured by Grupo Arigmed S. de R.L. de C.V. are protected by the Mexican Institute of Industrial Property, any plagiarism of designs and TRADEMARKS will be subject to the legal provisions based on the Law of protection of industrial property.

Any equipment under the OEM manufacturing modality must have the written authorization of the use of the Brands or Names of the buyer. If there is a legal dispute involving equipment or materials manufactured in whole or in part according to the OEM buyer’s specifications, the buyer will indemnify and hold the factory harmless against any type of legal claim or liability, or in the event that an actual patent or alleged trademark infringement arises due to the preparation or manufacture of the equipment and materials, it will be, at the factory’s option, to assume the defense of these.

8. Warranty and Resource.
Factory guarantees that its equipment, materials and goods are free from defects in materials and workmanship for a period of 12 months after the date of invoice for these.

In the case of electrical components (lighting tubes, electrical receptacles, switches) and analogous pressure and vacuum reading devices (pressure gauges and vacuum gauges), due to the technical characteristics and fragility to handling and mistreatment, they are exempt from the guarantees by the factory.

THE WARRANTIES ARE VOID IN THE EVENT OF POOR INSTALLATION OF THE EQUIPMENT, AND IF PERSONNEL OTHER THAN OUR COMPANY HAVE INTERVENED DIRECTLY OR INDIRECTLY IN THE EQUIPMENT TO REPAIR IT, MODIFY IT, ADJUST IT, OR TOTALLY OR PARTIALLY REPLACE ITS COMPONENTS, DIFFERENT FROM THE ORIGINAL ONES OR THOSE SPECIFIED BY THE FACTORY. ALSO, WHEN THERE IS POOR OPERATION AND OMISSION OF THE INSTRUCTIONS AND MAINTENANCE PERIODS FOR THE EQUIPMENT.

• Poor installation refers to when the equipment is installed improperly and the performance is poor due to the installation operations. It also refers to the mistreatment of materials, components and equipment caused by the installation maneuvers.

• Poor operation refers to the omission of the maximum performance capacities of the equipment, using the equipment for a purpose other than that for which it is labeled, using the equipment with a lack of expertise and knowledge, adapting or forcing the equipment to perform the function without the proper conditions to carry it out, using the equipment with a poor calculation in its performance, performing a generalized inadequate operation carried out by the operating and maintenance personnel, as well as omitting all the recommendations for the preventive and corrective maintenance of the equipment indicated in the operation and maintenance manuals.

It is recommended that all our equipment be installed by current ASSE 6010 ASME BRAZER IX CERTIFIED professional personnel.

In the event that the warranty applies after prior analysis by the factory, the warranty will be applied to the repair of the equipment or partial or total replacement according to the factory’s opinion.

The sole and exclusive liability of the factory shall be at its option, either to repair or replace FOB shipping point, any product which proves defective, or to accept in exchange, upon payment of transportation, such product and refund the purchase price, in both cases provided that written notice of such defect is given within twelve (12) months from the date of shipment of mechanical products and electronic circuits.

The Buyer shall notify the Factory within the first (15) days after the defect becomes apparent and promptly provide complete information regarding the failure, which is understandable, detailed and technically adequate, and furthermore, in no event shall the Buyer’s total liability in connection with the breach of any warranty exceed the purchase price paid for the product, equipment, material or good purchased.

8.1. The Factory will NOT accept and shall have no liability for returned products without its prior written consent.

8.2. The Factory will NOT assume any expense or obligation for repairs with accessories or products manufactured outside its facilities by third parties.

8.3. In the event that the buyer decides to replace a defective product, the installation costs, labor, service, and all other costs of replacing the product shall be the responsibility of the buyer.

8.4. The Factory will not assume any expense or obligation for consumption of medicinal gas of any kind.

8.5. The Factory will not assume any expense or obligation for the rental of equipment for the generation of medical air, medical vacuum and other medical gases.